Return and Refund Policy

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Last updated: February 11, 2022

Thank you for shopping at Eat Right Basket.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eat Right Basket, C/o SatatSampada Pvt. Ltd.

Goods refer to the items offered for sale.

Orders mean a request by You to purchase Goods from Us.

Website refers to Eat Right Basket, accessible from https://www.eatrightbasket.com/

Individual Consumer means the individual purchasing our goods.

Your Order Cancellation Rights

Individual Consumer are entitled to cancel Your Order within 2 hours without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: care@eatrightbasket.com

By phone number: 9821582424

We will reimburse Individual Consumer no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as Individual Consumer used for the Order, and Individual Consumer will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded.Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

Individual Consumers are responsible for the cost and risk of returning the Goods to Us. Individual Consumer should send the Goods at the following address:

G – 66, Ground Floor Sector 63 Noida – 201309

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Cancellation of any offer

If there was any offer associated with your purchase, then incase of return of such purchase, the offer will also stand cancelled.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: care@eatrightbasket.com

By phone number: 9821582424

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